Terms & Conditions for the Purchase of ADR and Driver CPC Training from David Bond Ltd
The Terms & Conditions form a contract between David Bond Ltd (the Company) and the Client. “Client” is deemed to include candidates attending a course in accordance with the Client’s instructions. Changes or variations to the Terms & Conditions will not be accepted unless agreed beforehand in writing, with the Company.
Bookings: Telephone and email bookings are accepted, following which a copy of the Terms & Conditions and an invoice for the course fees will be sent to the Client. The Client will be asked to sign the Terms & Conditions, return a copy to the Company and to pay a 25% deposit within five working days. Payments should be made directly into the Company’s Bank account or, alternatively, by cheque made payable to David Bond Ltd.
Final payment: The balance of course fees should be paid in full, no later than fourteen working days before the commencement of the course. The Company reserves the right to cancel the booking in the event of non-payment.
Course Joining Instructions: Course Joining Instructions and the Course Timetable will be sent to the Client following final payment of the course fees.
Late bookings: A course booked less than fourteen working days before its commencement date must be paid for in full at the time of booking.
Cancellation by Client: A cancellation made more than fourteen working days before the course start date will incur a charge of 25% or forfeiture of the deposit. A cancellation made fourteen working days or less before the course start date will incur a charge for the whole of the course fees or forfeiture of the entire course fees. At the Company’s discretion and where legally permissible, substitute candidates will be allowed.
Deferred Bookings: At its discretion, the Company will consider deferring bookings only in cases of genuine emergency, which must be notified to the Company and confirmed in writing.
Cancellation by the Company: In the event of course cancellation by the Company due to insufficient candidate numbers or any other circumstances beyond its control, the Company will notify the Client in writing and will arrange for the Client to attend the next available course.
Change of venue: The Company reserves its right to transfer the course to a suitable alternative venue which is within reasonable travelling distance of the original venue.
Driving Licences: Before commencement of the course, driving licences and photo identification of all candidates must be produced for verification by the Company.
Drivers Hours Regulations and Working Time Directive: It is the Client’s responsibility to ensure that the rest requirements of the Drivers Hours Regulations and the Working Time Directive are complied with.
After a Driver CPC Training Course: The Company will upload the Client’s training hours to the National Logistics Training Consortium which will upload them to the DVSA database, within five working days. The Company will issue a Certificate of Attendance to the Client.
After an ADR Training Course: The Company will, within five working days, despatch the Client’s completed exam papers to the Scottish Qualifications Authority (SQA) for marking. Examination results will be notified to the Client by the Company, normally within 20 working days. A Client who has passed the exams will receive an ADR Training Certificate from the SQA. The Company cannot accept responsibility for the failure of a Client to pass an exam for which training has been provided.
Complaints: The Company operate a complaints policy which is in accordance with the Joint Approvals Unit for Periodic Training (JAUPT) and the SQA complaints procedures. Copies of the Company’s Complaints Procedure are available upon request.
Disputes with the JAUPT or the SQA: The Company cannot accept responsibility for disputes that arise between the Client and JAUPT or the Client and SQA.
Training course documents: Whilst every effort is made to ensure that information given by way of Course Manuals, course notes and handouts is accurate and up-to-date, the Company does not accept any responsibility for errors and omissions.
Health and Safety: The Client has a responsibility to comply with the Company’s Health and Safety policy and the provisions of the Health & Safety at Work etc Act 1974.